At Marcaspus Art Studio, our shipping policy reflects our dedication to delivering original abstract artwork securely and efficiently to our clients across the UK and Europe. Whether you’re purchasing a signature floating frame together with a unique hand-painted canvas, our packaging, processing, and delivery system is built to protect your investment from our studio to your door.
From the moment you place your order, our team begins the careful process of wrapping, sealing, and dispatching your art. We understand how important timely and undamaged delivery is when ordering fine art, which is why our shipping policy is designed to provide transparency, security, and peace of mind.
Why Our Shipping Policy Matters
Our shipping policy is more than a set of rules—it’s our promise to treat your artwork with the same care we used to create it. As our studio continues to grow, we focus on building trust and consistency with our clients. Here’s what makes our delivery process special:
- Every item is hand-packaged using bubble wrap, foam corners, and reinforced boxes.
- Shipping timelines are streamlined for fast service within the UK and Europe.
- Real-time tracking and delivery updates are provided via email.
- Each product, including floating frames and original canvases, is shipped with protective layers to ensure no corner or edge is exposed to risk.
- We currently deliver only within the UK and Europe, making it easier for us to focus on speed and safety.
📦 Artwork is not just shipped—it’s protected, preserved, and presented with care.
Shipping Times and Handling Procedures With our Secure Shipping Policy
Standard Orders – Processing & Handling
Our general processing time is 5–10 business days for ready-to-ship original abstract canvases and floating frames. We conduct a quality control check before packaging to ensure every detail matches what you saw on the product page.
Once your package is ready, it is collected by our trusted courier partners for swift and trackable delivery. Learn more about courier tracking at Parcel2Go — one of the reliable services we may use.
Custom Orders
Custom or commissioned abstract art pieces typically require 20–30 business days to complete. Once finished, they follow the same secure packaging and shipping process mentioned above.
Floating Frame Shipping – Specialized Protection with Secure Marcaspus Shipping Policy.
One of the most sought-after formats in our collection, floating frame canvases are shipped with extra attention. Due to their delicate outer structure, our packaging method includes:
- Foam edging
- Multiple bubble-wrap layers
- Double boxing
- Moisture-resistant wrapping for added protection
These are carefully labeled as “fragile” and placed in reinforced cartons to reduce impact damage.
🔐 Secure Packaging & Tracking
Your trust matters. That’s why our shipping policy ensures your item is traceable the moment it leaves our studio. Our packaging process follows a detailed checklist:
- ✅ Item inspection
- ✅ Double-wrapped cushioning
- ✅ Tamper-proof sealing
- ✅ Tracking number sent to your email
We encourage our customers to inspect parcels upon arrival and notify us immediately if damage is observed.
Returns & Delivery Issues – Marcaspus Shipping Policy
We understand that despite our best efforts, delivery issues may happen. In line with our shipping policy, we accept return requests within 14days of delivery under the following conditions:
- The artwork was damaged in transit (photo proof required)
- The item delivered was incorrect
Please read our full Returns & Refund Policy for complete details.
Service Areas – UK & Europe Only – Marcaspus shipping Policy
As of now, we only ship to destinations within:
- The United Kingdom (including Northern Ireland, Wales, and Scotland)
- Europe (EU destinations only)
This limitation allows us to focus on delivering an exceptional experience without international delays or customs-related risks.
We will update our shipping policy when international delivery becomes available.
🔗 Outbound & Internal Linking Strategy (H4)
- Outbound link suggestion:
Parcel2Go UK Courier Services - Internal links to use:
